Cookie Policy

This Cookie Policy explains how our online gaming platform utilizes cookies and similar tracking technologies to enhance your gaming experience, ensure platform security, and comply with applicable regulations in India. By accessing our services, you acknowledge and consent to the use of cookies as described in this policy, which was last updated on December 15, 2024.

What Are Cookies

Cookies are small text files stored on your device when you visit our gaming platform. These files contain information that helps us recognize your browser, remember your preferences, and provide personalized gaming experiences. Cookies play a crucial role in maintaining session security, tracking gameplay statistics, and ensuring compliance with Indian gaming regulations. Similar technologies include web beacons, pixel tags, and local storage objects that serve comparable functions in enhancing platform functionality.

Types of Cookies We Use

Cookie TypePurposeDuration
Essential CookiesRequired for basic platform functionality, user authentication, and securitySession or up to 1 year
Performance CookiesCollect information about platform usage and game performanceUp to 2 years
Functional CookiesRemember user preferences, language settings, and gaming historyUp to 1 year
Targeting CookiesDeliver personalized gaming content and promotional offersUp to 13 months

Our platform employs both first-party cookies set directly by our servers and third-party cookies from trusted partners who assist in analytics, payment processing, and responsible gaming monitoring. Each category serves specific purposes aligned with Indian digital privacy standards and gaming industry requirements.

Essential Cookies

Essential cookies are fundamental to platform operation and cannot be disabled without significantly impairing functionality. These cookies enable secure login processes, maintain gaming sessions, prevent fraud, and ensure compliance with age verification requirements under Indian law. They also facilitate secure payment transactions, protect against unauthorized access, and maintain the integrity of gaming results. Without these cookies, core services such as account management, game initialization, and financial transactions would not function properly.

Performance and Analytics Cookies

Performance cookies help us understand how users interact with our gaming platform, which games are most popular, and how we can improve overall user experience. These cookies collect aggregated data about page load times, game performance metrics, and user navigation patterns. We use this information to optimize server performance, identify technical issues, and enhance game offerings. Analytics cookies also help us comply with responsible gaming requirements by monitoring playing patterns and identifying potential issues that may require intervention.

Functional and Personalization Cookies

Functional cookies remember your preferences and settings to provide a personalized gaming experience. These cookies store information about your preferred language, currency settings, game categories, and display preferences. They also remember your gaming history to suggest similar games and maintain continuity across sessions. Personalization extends to promotional offers, bonus notifications, and communication preferences, ensuring that your experience aligns with your interests while respecting Indian advertising and promotional regulations.

Third-Party Cookies and Partners

We collaborate with trusted third-party service providers who may set cookies for specific functions. These partners include payment processors for secure transactions, analytics providers for performance monitoring, and responsible gaming organizations for player protection. All third-party partners are required to comply with Indian data protection laws and maintain equivalent security standards. We regularly audit these relationships to ensure continued compliance and protection of user data. Third-party cookies are subject to the respective privacy policies of these service providers.

Managing Cookie Preferences

You have several options for managing cookies on our platform:

  1. Use our Cookie Preference Center accessible through your account settings to customize cookie categories
  2. Configure your browser settings to block or delete cookies, though this may affect platform functionality
  3. Opt out of targeted advertising cookies while maintaining essential gaming functions
  4. Request deletion of stored cookie data through our customer support team
  5. Set your browser to notify you when cookies are being placed

To disable cookies in popular browsers:

  1. Chrome: Settings > Privacy and Security > Cookies and other site data
  2. Firefox: Options > Privacy & Security > Cookies and Site Data
  3. Safari: Preferences > Privacy > Cookies and website data
  4. Edge: Settings > Cookies and site permissions > Cookies and site data

Please note that disabling certain cookies may limit platform functionality, affect game performance, or prevent access to specific features. Essential cookies necessary for security and basic operations cannot be completely disabled while maintaining account access.

Updates and Contact Information

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or platform features. Significant changes will be communicated through platform notifications or email. Your continued use of our services after policy updates constitutes acceptance of the revised terms. For questions about cookie usage, data processing, or to exercise your rights under Indian data protection laws, contact our privacy team through the designated support channels available in your account dashboard or our website footer.

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